Last updated: May 12, 2026
These Terms and Conditions ("Terms") govern all services provided by KRIBA & Co ("Company," "we," "us," or "our"), a business technology consulting agency operating at kriba.co. By accessing our website, signing a proposal, or engaging us for services, you ("Client") acknowledge that you have read, understood, and agree to be bound by these Terms.
You represent that you are at least 18 years of age and have the legal authority to enter into this agreement on behalf of yourself or your organization. If you are entering this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
KRIBA & Co provides business technology consulting services, including but not limited to:
The specific scope, deliverables, timeline, and fees for each engagement will be defined in a separate Proposal or Statement of Work ("SOW"), which is incorporated into and governed by these Terms.
All project fees are outlined in your individual proposal. Fees are quoted in US Dollars. A non-refundable 50% deposit is required before any work commences. The remaining balance is due upon project completion and prior to delivery of final files or access credentials.
For larger projects, payments may be structured around the completion of defined milestones as specified in the SOW. Work on subsequent phases will not begin until the milestone payment for the preceding phase has been received.
All invoices are due within 30 days of the invoice date ("Net 30"). Invoices not paid within 30 days will accrue a late fee of 1.5% per month (18% per annum) on the outstanding balance. KRIBA & Co reserves the right to pause work on all active projects for any Client with an overdue invoice until the balance is resolved.
Due to the customized, labor-intensive nature of our consulting and build services, refunds are not offered for services already rendered. If a project is terminated by the Client after work has commenced, the following Kill Fee policy applies:
Payments are processed via Intuit QuickBooks. By providing payment information, you authorize KRIBA & Co to charge the agreed fees according to the payment schedule in your proposal. QuickBooks' privacy policy is available at intuit.com/privacy/statement.
Upon receipt of full and final payment, KRIBA & Co assigns to the Client all right, title, and interest in the final creative and technical deliverables specified in the SOW ("Work Product"), including any copyrights therein, to the extent such rights are assignable under applicable law.
The Client acknowledges that certain portions of the Work Product may be generated, in whole or in part, using artificial intelligence tools including but not limited to OpenAI (ChatGPT), Anthropic (Claude), and Google (Gemini). While KRIBA & Co assigns all of its rights in such AI-assisted content to the Client, we cannot guarantee that AI-generated elements are independently eligible for copyright protection under current US Copyright Office guidance. The Client assumes all risk associated with the copyright status of AI-generated content. Where copyright protection may be uncertain, KRIBA & Co grants the Client a broad, perpetual, worldwide, royalty-free license to use, modify, and commercialize such elements for any purpose.
KRIBA & Co retains ownership of all pre-existing methodologies, proprietary frameworks, prompt engineering techniques, template systems, reusable code libraries, and internal tools used in the creation of the Work Product. Nothing in these Terms transfers ownership of KRIBA & Co's underlying intellectual property.
KRIBA & Co reserves the right to display the Work Product in our portfolio, website, and marketing materials as an example of our work, unless a written Non-Disclosure Agreement (NDA) is separately executed between the parties prior to project commencement. We will not disclose confidential business information in any portfolio use.
The Client represents and warrants that all materials provided to KRIBA & Co (including text, images, data, brand assets, and prompts) are owned by the Client or properly licensed, and do not infringe any third-party intellectual property rights. The Client agrees to indemnify KRIBA & Co against any claims arising from Client-provided materials.
To ensure a successful engagement, the Client agrees to:
KRIBA & Co integrates AI tools into our service delivery. The Client acknowledges and agrees to the following:
Each party agrees to keep confidential all non-public information received from the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure. This obligation does not apply to information that is or becomes publicly known through no breach of these Terms, or that is independently developed by the receiving party. Confidentiality obligations survive termination of the engagement for a period of three (3) years.
To the maximum extent permitted by applicable law, KRIBA & Co shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, or loss of goodwill, arising from or relating to these Terms or our Services, even if advised of the possibility of such damages.
KRIBA & Co's total cumulative liability for any and all claims arising from or relating to a specific project shall not exceed the total amount paid by the Client to KRIBA & Co for that specific project in the twelve (12) months preceding the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.
Our services are provided "as is" and "as available" without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. KRIBA & Co does not warrant that any specific business outcome, revenue increase, or operational improvement will result from use of our services or the AI tools we recommend and configure.
The Client agrees to indemnify, defend, and hold harmless KRIBA & Co and its owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) the Client's use or misuse of the deliverables; (b) any content or materials provided by the Client; (c) the Client's violation of these Terms; or (d) the Client's use of third-party tools and platforms.
These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our Services shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be resolved through binding arbitration administered by JAMS in Orange County, California, on an individual basis. You waive your right to participate in a class-action lawsuit or class-wide arbitration.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.
Either party may terminate an engagement by providing 14 days' written notice to the other party. Upon termination:
Neither party shall be liable for delays or failure to perform due to causes beyond their reasonable control, including acts of God, government actions, network outages, or failure of third-party platforms (including AI service providers).
These Terms, together with any signed Proposal or Statement of Work, constitute the entire agreement between the parties regarding its subject matter and supersede all prior discussions, representations, or agreements. Any modification to these Terms must be made in writing and signed by both parties.
For questions about these Terms, please contact us at kia@kriba.co or visit kriba.co.